Visitor's Information

At Restpadd, safety is our top priority—for patients, staff, and visitors alike. In accordance with California Mental Health Regulations and Patient Rights, we maintain a secure, structured environment that supports healing and recovery. For this reason, visitation may be restricted when necessary to ensure safety and the therapeutic integrity of the unit.

Our Treatment Approach

Upon admission, each patient is cared for by a multidisciplinary team of mental health and medical professionals. This team collaborates to develop and implement personalized treatment plans tailored to each individual's needs.

We believe that family and caregiver involvement plays a vital role in the recovery process. As such, we actively encourage participation in treatment planning whenever clinically appropriate and feasible.

Patients participate in a daily schedule of therapeutic programming, including both individual and group sessions. We promote active engagement in treatment, and patients are expected to participate in structured activities throughout the day. Casual attire is appropriate within the facility.

Visitation Guidelines

To maintain a safe and therapeutic environment for all patients, the following visitation policies are in place:

  • Visiting Hours

    • Daily from 4:00pm - 5:30pm

  • Visitor Requirements

    • All visitors must present valid photo identification

    • A maximum of two visitors per patient is allowed at any given time

    • Off-hour visits may be arranged with prior approval from clinical staff

  • Safety and Security Protocols:

    • Visitors are not permitted to bring personal items into the facility (e.g., purses, wallets, keys, cell phones, or other valuables)

    • Outside food and beverages are not allowed unless explicitly approved by Restpadd care staff

    • Patient belongings will be inspected and inventoried by staff upon admission

    • Restpadd is not responsible for any damage to or loss of visitors’ personal property

  • Behavior Expectations:

    • Visitors are expected to conduct themselves respectfully and maintain appropriate noise levels to support a calm, therapeutic environment

We appreciate your cooperation in following these guidelines, which are designed to protect the safety, privacy, and well-being of all individuals in our care.

If you have any questions about visitation or our facility policies, please feel free to contact us.